Contact & Grievance Redressal

Cricket Auction Pro is an initiative of Praesidio Care. For auction setup help, plan payments, and technical support, call:

• Mr. Suyash Pawaskar, Head of Operations
  +91 9673318226
• Mr. Shantanu Shintre, Regional Manager
  +91 9503994779
• Mr. Aditya Chikkerur, Support Engineer
  +91 9284649609

In accordance with the Digital Personal Data Protection Act, 2023, data principals may raise grievances relating to our processing of personal data with:

Please include your name, contact number, nature of the request (access, correction, erasure, consent withdrawal, or complaint), and any auction/organization references that help us locate records.

We will acknowledge grievances and endeavour to resolve them within the timelines required under applicable DPDP rules. If unresolved, you may pursue remedies available under the DPDP Act before the Data Protection Board of India, once operational for such complaints.

• Organizer account or login issues
• Platform plan payment verification (UTR / amount / auction name)
• Custom team counts beyond standard plans
• Data principal rights requests under our Privacy Policy
• Security incidents or suspected unauthorized access

For player registration disputes about a specific tournament, contact that tournament’s organizer first. Related policies: Privacy, Terms, Refunds, Cookies.